Legal
Privacy Policy
Effective Date: January 1, 2026 ยท Last Updated: March 7, 2026
BC Modernization ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit bcmodernization.org or sign up to receive text message notifications from us.
1. Information We Collect
When you sign up for text alerts, we collect:
- Email address - used to send your verification link and optional service communications.
- Mobile phone number - used to send automated property management text alerts.
- Consent timestamp - the date and time you agreed to receive texts, along with the exact consent language shown at the time.
- Verification timestamp - the date and time you clicked the email confirmation link.
We also collect standard server log information (IP address, browser type, pages visited) as part of normal website operation.
2. How We Use Your Information
We use your information to:
- Send automated text message notifications you have consented to receive, including maintenance updates, vendor scheduling confirmations, and walk-through appointment reminders.
- Send a one-time email verification link to confirm your subscription.
- Maintain records of your opt-in consent as required by applicable law and Twilio's messaging compliance requirements.
- Respond to your requests or inquiries.
3. SMS / Text Message Program
By providing your mobile phone number and completing email verification, you consent to receive automated text messages from BC Modernization. Message and data rates may apply. Message frequency varies based on your account activity.
- Reply STOP at any time to cancel. You will receive one final confirmation message and no further texts.
- Reply HELP for assistance, or contact us at hello@bcmodernization.org.
- Carriers are not liable for delayed or undelivered messages.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Twilio, Inc. - our SMS messaging service provider, solely to deliver text messages you have requested.
- Legal authorities - when required by law, court order, or to protect our rights.
5. Data Retention
We retain opt-in consent records (email, phone, timestamps) for a minimum of 4 years to comply with telecommunications regulations and Twilio's compliance requirements. You may request deletion of your data at any time by contacting us; however, we may retain records required by law.
6. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No transmission over the internet is 100% secure, but we follow industry best practices to safeguard your data.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@bcmodernization.org.
8. Cookies
Our website uses only essential, session-level browser behavior (no tracking cookies). We do not use third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Email: hello@bcmodernization.org
- Website: bcmodernization.org